Community Manager

marketing

We are looking for a Community Manager, who will help us to build and grow the community around an unannounced historical game.

Building and managing a dedicated community of players and fans on multiple communication and social media channels including studio and project websites
Communication with the community on daily basis
Collaboration with internal departments to ensure that community feedback is addressed
Helping with the development of community-related assets such as streams, developer interviews, product updates, game tips, and tricks
Maintaining a consistent presence and promoting a user-friendly environment on community message boards
Working in collaboration with the, marketing, development, brand, publishing, quality assurance, and customer support departments to ensure a positive player experience
Drafting and distributing community reports including community reactions, sentiment, and feedback, metrics, and research; analyze the results
Asisting with the company's involvement in trade shows, exhibitions, and other events
Building and managing community for the studio itself on all dedicated communication channels

Community building, growth, and engagement strategy
Community communication channels: Social networks, blog posts, newsletters, chats, streams, websites
Community feedback to the dev team
Partners, Influencers – Communication, feedback, care, development, growth
Community events, interviews
Community assets production management together with the marketing team

Excellent spoken and written English paired with communication skills
Experience with managing online communities
Technical knowledge of online community platforms, systems, and software
Strong understanding of popular social media and gaming trends
Knowledgeable on latest technologies and techniques used in building and maintaining successful gaming communities
Drive to innovate community practices and bring community management to the next level
Ability to work collaboratively in a team environment
Demonstrated initiative and positive spirit in a rapidly changing environment
Basic knowledge of Adobe Photoshop and familiarity with CMS systems

30-days of vacation per year
Flexible working hours
Modern offices in the center of Brno
Relax zones with consoles and board games
Home office, meal, and public transport allowance
Supplemental Life Insurance
Pension Plan
Mobile phone discount
Multisport Card
Free passes for industry-related events
Supporting self-improvement through courses, certifications, and conferences
All THQ Nordic games on Steam and many on consoles
Pet-friendly offices – we are open to your close ones
Family-friendly offices +1 to company's events
Being a part of THQ Nordic and Embracer Group, Europe's most valuable gaming company today

We’re looking forward to your CV, portfolio, and cover letter at jobs@ashbornegames.com